FAQ

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What if I still got a bank loan on my car?

BESTDEAL2U accepts all used cars with outstanding bank loan and our Client Experience team will guide you through the hassle-free process of settling your bank loan. Please kindly submit your car details for inspection booking or feel free to contact us to know more.

What if my car registration card is with the bank?

If you were to attend the inspection without the car registration card, you’ll have to send a photocopy to the inspector in charge after the inspection if you want to proceed with offer.

How should I contact BESTDEAL2U for more information?

You can reach us with various channel as below:

 

Telephone           : +6016 825 1768

Website               : https://www.bestdeal2u.my/

Facebook            : facebook.com/bestdeal2u.my

E-mail Us             : info@bestdeal2u.my

Can I sell a car on behalf of a company?

We need you to bring along the following:

  • A form of photo identification for the person delivering and transacting the car.
  • A letter signed by the company’s director providing authorization for you to sell on the company’s behalf.
  • Company account details (e.g. company bank statement)
  • One form of identification on the company’s business address.
  • Both sets of car keys (if available).
  • Complete car service history (if available).
  • Further documentation may be required depending on the situation, so it is advisable to contact us if you are selling a company registered car. A separate team will handle your case and the car inspection will be done at your company’s premises instead
  • Note: fees and charges may apply if you are selling a company registered vehicle.

Do you buy reconditioned cars?

We accept all reconditioned cars with company or individual approved permits (AP).

What are your operation hours?

Our inspection centers are open on:

Monday – Saturday (9:00am – 6:00pm).

What do I need to prepare for ownership transfer?

All paperwork for ownership transfer will be handled by BESTDEAL2U on the agreed date of the vehicle handover. The remaining loan settlement with the bank and final payment will be made directly to the car owner’s bank account via online transfer.

We require the following documents and items for ownership transfer:

  • NRIC (or passport for non-Malaysians)
  • Original vehicle Registration Card (RC) / Original Vehicle Ownership Certificate (VOC)
  • Spare keys (if any)
  • Outstanding hire purchase loan statement (if any)

What if my road tax expires?

If your road tax has expired for more than 1 year, you have to renew it, or we are not able to proceed with inspection. Also, for reasons of the law, you should not drive on the road if your vehicle does not have a valid road tax.

Is there a transaction fee?

It is free of charge! We will handle the entire ownership transfer process to let you enjoy a total hassle free car selling experience.

How do you calculate the price for my car?

Our experience in buying used cars as well as our comprehensive market knowledge and data mining allow us to build a proprietary tool to evaluate cars realistically.

The on-site assessment by our skilled professionals allows us to give you the best offer. We will buy any car we valuate; if you choose to accept our offer, you can immediately sell your car to us and the entire process will be managed by us.

How long is the car valuation process?

It takes only 30 minutes. You will receive a price quote immediately or 1 – 2 working days if the reference price is not available.

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